RFP No. 19-161-3340: Collection Services for the Forsyth County Water & Sewer Department

Request for Proposals No. 19-161-3340
Collection Services for Forsyth County Water and Sewer Department
The Forsyth County Board of Commissioners is soliciting proposals from qualified collection firms for delinquent water and sewer bills. It is the County’s desire to engage the services of an outside collection agency to decrease write offs through enhanced follow up of delinquent accounts.
All interested qualified firms are invited to submit a formal proposal with pricing information provided separately to accomplish the Scope of Work described herein, in conformance with the prescribed format. The proposal is to be signed by a principal of the firm or by a principal of the lead firm if the submittal is for a multiple firm project team.
It is the County’s intent that this Request for Proposals (“RFP”) permits competition. It shall be the offeror’s responsibility to advise the Procurement Agent, in writing, if any language, specification, etc., or any combination thereof, inadvertently restricts or limits the requirements stated in this RFP to a single source. Such notification must be received by the Procurement Agent not later than four (4) days prior to the date set for acceptance of the proposal.
While every effort has been made to ensure the accuracy and completeness of information in the RFP we recognize that the information may not be complete in every detail and that all work may not be expressly mentioned in these specifications. It is the responsibility of the proposing company to include in their proposal all pertinent information in accordance with the objectives of the County.
Proposals MUST be submitted in the format prescribed herein. Failure to comply with the directions listed in this RFP, or omission of requested information could result in disqualification of your firm’s proposal. Proposals are to be submitted in a sealed envelope, clearly marked in the lower left-hand corner:
“Proposal – RFP No. 19-161-3340 Collection Services “
Date/Time: October 31, 2019, 2:00 p.m.”
Pricing information is to be included within the proposal in a separately sealed envelope. The proposals and pricing information will be received at the offices of the Forsyth County Procurement Department:
Forsyth County Procurement Department
514 West Maple Street, Suite 104
Cumming, GA 30040
One (1) original and four (4) copies of the Proposal must be received at the Procurement Department’s office not later than 2:00 p.m. Absolutely no Proposals will be accepted after 2:00 p.m. Faxed or e-mailed Proposals are not acceptable. Proposals received after the deadline will be returned to the sender unopened. Names of submitting firms will then be read aloud at 2:05 p.m., October 31, 2019. All interested parties and the general public are invited.
ALL QUESTIONS are to be directed to Donna Kukarola, Director, Forsyth County Procurement Department, email All questions are to be received no later than seven business days (7) before the due date of the Proposal. Responses to substantive questions will be issued via Addenda, and will be posted on the County web site:, Procurement Department, Bids & Results page.
Proposals received will become the property of Forsyth County and shall be used as the County sees fit. All information contained in the proposal will remain confidential until after the award and signing of the contract. Forsyth County reserves the right to cancel the Request for Proposal or to reject any and all responses received, to waive any technicalities or other minor informalities if it determines, in its sole discretion, that such cancellation or rejection is in the best interests of Forsyth County.

Current Planholders

Augusta Collection Agency ( Steven Vincent )

po box 14938
Augusta, GA 30919

Phone Number: 8036343215
Fax Number: 7063962100

L J Ross Associates, Inc. ( Kaylyn Todd )

4 Universal Way Jackson, MI 49202

Phone Number: 517-544-9100
Fax Number: 517-544-9101

amit ( amit damahe )

ramnagar road
bajar chok ramnagr

Phone Number: 9049317607
Fax Number: 8007611001

onvia ( onvia onvia )

23 bfadlhjf

Phone Number: 9856471526
Fax Number: 1234567890

Prime Vendor ( Bid Clerk )

4622 Cedar Ave

Phone Number: 9108059630
Fax Number: 910-726-1973

Seven Outsource ( Steve Walse )

113 Barksdale Professional Cen, Newark

Phone Number: 3153087852
Fax Number: N/A

Bidnet ( Kurt Pitzer )

15 British American Blvd

Phone Number: 8006771997
Fax Number: 8006771997

Net Gain Marketing ( Doc Mirino )

PO Box 353, Collingswood NJ 08108

Phone Number: 877-533-1680 x700
Fax Number: N/A

FEDChex Recovery, LLC dba FCR Collection Services ( Jairo Ochoa )

27042 Towne Centre Dr. Ste 150
Foothill Ranch, CA 92610

Phone Number: 9494404623
Fax Number: 9494404623

CCI ( Greg Ferrall )

501 Greene Street, Ste 302
Augusta, GA 30901

Phone Number: 770-851-6644
Fax Number: 706-303-4335

Credit Bureau Systems Inc. ( Evan Dillow )

2541 Sir Barton Way
2nd Floor
Lexington, KY 40503

Phone Number: 4054104134
Fax Number: N/A

FAMS ( Sharon Stickles )

665 Molly Lane, Suite 110, Woodstock, GA 30189

Phone Number: 404-293-7639
Fax Number: N/A

Exela Technologies ( Tracy McDonald )

1250 W 14 Mi Rd

Phone Number: 248-837-7250
Fax Number: N/A

Diversified Adjustment Service Inc ( Ray Roberts )

600 Coon Rapids Boulevard Northwest
Minneapolis, MN 55433

Phone Number: 7637832322
Fax Number: 7637832390

Quality Asset Recovery, LLC ( Jack L. Highsmith, Jr. )

7 Foster Avenue - Suite 101
Gibbsboro, New Jersey 08026

Phone Number: 856-925-1010 ext 126
Fax Number: 856-925-1020



Phone Number: 2816474100
Fax Number: N/A

Creditech Collection Solution ( James Pajak )

50 N 7th St Bangor Pa 18013

Phone Number: 800 555-5695 x 6010
Fax Number: 610 588-5765 % Jim P

ONLINE Utility Exchange ( Shane Burger )

P.O. Box 1489
Winterville, NC 28590

Phone Number: 252-754-3284
Fax Number: N/A

Credit Systems International, Inc. ( Katie Dowell )

1277 Country Club Lane Fort Worth, TX 76112

Phone Number: 800-405-7546
Fax Number: N/A

DPS Recovery, LLC ( Anthony Dahlbeck )

Po Box 141371, Orlando, FL 32814

Phone Number: 3863445755
Fax Number: N/A

Woolpert, Inc. ( Eric MacDonald )

375 Northridge Road, Suite 300
Atlanta, GA, 30350-3296

Phone Number: 678.537.8921
Fax Number: N/A

Resource Services ( Bart Laber )

P.O. Box 724
Lexington, SC 29071

Phone Number: 803-356-8600
Fax Number: N/A

KEMRON Environmental Services ( Danny Robinson )

1359 Ellsworth Ind. Blvd.
Atlanta, GA 30318

Phone Number: 404-636-0928
Fax Number: 404-636-7162

North Georgia Pavement Marking ( ryan james )

4475 Green Hill Rd

Phone Number: 678-410-7600
Fax Number: N/A

e.Republic ( Tai Le )

100 Blue Ravine Road

Phone Number: 9169321300
Fax Number: N/A

Dan Nichols

300 East Arlington Blvd. 6A, Greenville, NC 27858

Phone Number: (252) 355-5500
Fax Number: N/A

Credit Systems International, Inc. ( Katie Feaster )

1277 Country Club Lane Fort Worth, TX 76112

Phone Number: 800-405-7546
Fax Number: N/A